Which AI engines does WebGlazer track?
Which AI engines does WebGlazer track?
Five: ChatGPT, Perplexity, Google AI Mode, Gemini and Copilot. WebGlazer asks each engine your prompts every day and records the answers. The Basic plan tracks any 3 of them. Standard and Advanced track all 5. Agency plans choose 1 to 5. See Engines and schedule.
How often does my data update?
How often does my data update?
Once a day. Each brand runs all its active prompts on all its engines once a day, at the same local time in the brand’s time zone. Your first brand runs at the time of day you created it. Brands you add later copy the time of your newest other brand. A Company Admin can change the time zone in Settings > Projects, row menu, Edit details. See Engines and schedule.
Can I start an extra run myself?
Can I start an extra run myself?
No. Runs happen on the daily schedule. There is no button in the dashboard to start an extra run. Changes you make to prompts, engines or your brand profile apply from the next daily run. If an empty screen says “Run your prompts”, it fills in after your next daily run.
Why do my numbers change from one run to the next?
Why do my numbers change from one run to the next?
AI engines do not give the same answer every time. The same question can name different brands, in a different order, with different sources, on different days. Each run is a snapshot of what the engines said that day, so small day-to-day changes are normal. Look at the trend over several days rather than a single run.Your own changes also move the numbers: adding or archiving prompts, switching engines, or changing your market. Deleting an archived prompt removes all its results, so past numbers are recalculated without it.
How long until I see my first results?
How long until I see my first results?
Your first run starts as soon as you finish setup and usually takes about four to six minutes. The Run Progress popup shows one ring per AI engine filling up as answers arrive. When the run finishes, your results appear on the Overview. After that, new data arrives with each daily run.
Can I track more than one country?
Can I track more than one country?
Each brand tracks one market (country) and one language. You set them in Settings > Brand profile > Market and language. See Settings.
What is the difference between a prompt and a topic?
What is the difference between a prompt and a topic?
A prompt is one question WebGlazer asks the AI engines, such as “best CRM for small agencies”. A topic is a group of related prompts, such as one product line. Topics let you filter results by subject. See Core concepts.
Why is a competitor missing from Rankings?
Why is a competitor missing from Rankings?
There are two common reasons:
- You do not track it. Only your own brand and the competitors you track appear in Rankings and count in Share of Voice. Add it in Settings > Brands with Add brand, or accept it from Brand suggestions.
- AI named it in fewer than 3 answers. With no topic, tag or platform filter on, a competitor needs at least 3 answers naming it to get a rank.
How do I add a competitor?
How do I add a competitor?
Go to Settings > Brands and click Add brand. Enter the name and domain and click Add brand in the dialog. You can also accept a brand from Brand suggestions: brands AI named in your answers that you do not track yet. See Competitors.
How do I add or change prompts?
How do I add or change prompts?
Open AI Visibility > Prompts and click Add prompts. Pick Generate with AI, Manual/CSV (type prompts or upload a CSV file) or Google Search Console. To stop tracking a prompt, archive it. See Prompts and topics.
What happens when I reach my prompt limit?
What happens when I reach my prompt limit?
Your plan tracks up to its daily prompt limit and no further, so your bill does not change by surprise. To track more, use Add more prompts in Settings > Billing & plan, or move to a bigger plan. If you have more Active prompts than your plan allows, for example after a downgrade, tracking pauses until you archive the extra prompts.
Is there a free trial?
Is there a free trial?
Yes. The Basic plan has a 7-day free trial if your account can get one. You enter a card at checkout, and on day 7 the trial turns into a paid Basic plan by itself. Cancel before then if you do not want to continue. See Plans and billing.
How do I cancel?
How do I cancel?
Go to Settings > Billing & plan and click Manage subscription on your current plan. Cancel in the Stripe page that opens. You keep access until the end of the billing period. See Cancel your plan.
Where do I find my invoices?
Where do I find my invoices?
In Settings > Billing & plan, under Billing, click Invoices. Only a Company Admin can open billing.
Can I track more than one brand?
Can I track more than one brand?
Can I invite my team?
Can I invite my team?
Yes. Every plan includes unlimited team seats. Invite people from Settings > Members and give them a role: Company Admin, Member or Viewer. See Team.
How is my data handled, and how do I delete it?
How is my data handled, and how do I delete it?
See the Privacy Policy. To delete your account or company data, email support@webglazer.com. To remove a single brand, use Delete project in Settings > Projects.