> ## Documentation Index > Fetch the complete documentation index at: /docs/llms.txt > Use this file to discover all available pages before exploring further. # Plans and billing > WebGlazer plans and prices, the 7-day free trial, upgrades and downgrades, invoices and how to cancel. This page explains what each WebGlazer plan includes, how the free trial works, and how to change, pay for or cancel your plan in the dashboard. > [!NOTE] > > Prices can change. The current prices are always on [webglazer.com/pricing](https://webglazer.com/pricing) for brands and [webglazer.com/pricing-agencies](https://webglazer.com/pricing-agencies) for agencies. Prices exclude VAT. If you buy as a private person, you pay the price plus VAT. A business in another EU country that enters a valid VAT number at checkout is reverse-charged and pays the listed price. There are no setup fees. ## Plans for brands | Plan | Monthly | Per month, billed annually | Projects | Daily tracked prompts | AI engines | | - | - | - | - | - | - | | Basic | €69 / \$79 | €59 / \$69 | 1 | 50 | Choose 3 | | Standard | €209 / \$239 | €179 / \$209 | 2 | 100 | All 5 | | Advanced | €419 / \$489 | €359 / \$419 | 5 | 200 | All 5 | | Enterprise | Custom | Custom | Custom | Custom | Up to 5 | ### Compare brand plans | | Basic | Standard | Advanced | | - | - | - | - | | Projects | 1 | 2 | 5 | | Daily tracked prompts | 50 | 100 | 200 | | Prompt slider goes up to | 200 | 250 | 350 | | AI engines | Choose 3 of 5 | All 5 | All 5 | | [Products](/docs/dashboard/products.md) (Shopify) | Free trial only | Included | Included | | Team seats | Unlimited | Unlimited | Unlimited | | Data exports and daily tracking | Included | Included | Included | | Support | Standard | Priority | Priority | | 7-day free trial | Yes | No | No | Enterprise plans are set up per customer; book a call to get a quote. [Products](/docs/dashboard/products.md) (product visibility for your Shopify store) is included in Standard, Advanced and every agency plan, and during the Basic free trial. A paid Basic plan does not include it. Every brand plan except Enterprise has a prompt slider, so you can track more prompts without moving up a tier. It moves in steps of 50, and the price updates as you slide. See the slider on [webglazer.com/pricing](https://webglazer.com/pricing). ## Plans for agencies Agency plans use credits instead of a daily prompt limit. One credit covers one prompt answered by one AI engine on one day. Credits are shared across your active client projects and pitch projects. | Plan | Monthly | Per month, billed annually | Active projects | Active pitch projects | Credits per month | | - | - | - | - | - | - | | Agency Basic | €189 / \$219 | €159 / \$189 | 5 | 3 | 14,400 | | Agency Plus | €399 / \$459 | €339 / \$389 | 10 | 5 | 30,600 | | Agency Max | €639 / \$739 | €539 / \$629 | 25 | 7 | 70,200 | | Enterprise | Custom | Custom | Custom | Custom | Custom | Each agency plan also has an Expanded option with more credits for a higher price: 21,600 credits a month on Agency Basic, 43,200 on Agency Plus and 91,800 on Agency Max. Every agency plan allows up to 60 prompts per pitch project and lets you choose 1 to 5 AI engines per project. Your daily credits are your monthly credits divided by 31. See [Agencies](/docs/setup/agencies.md#daily-credits). ## Free trial The Basic plan comes with a 7-day free trial for accounts that have never had a subscription or a trial. When the trial is available to you, the Basic plan shows **Start 7-day free trial**. If you are not eligible, for example after cancelling an earlier plan, the plan buttons read **Subscribe**. * You enter a payment card at checkout. You are not charged during the 7 days. * On day 7 the trial turns into a paid Basic plan by itself and tracking keeps running. * To stop before you are charged, cancel during the trial. See [Cancel your plan](#cancel-your-plan). Other plans and agency plans start without a trial. ## Where to manage billing Open **Settings** > **Billing & plan**. You can also choose **Billing** from the account menu at the bottom of the sidebar. Only a Company Admin can change the plan or billing. Other members see "Billing is managed by your company admin." The page shows: * **Your plan**: your current plan and its status, such as **Renews on** a date, **Trial ends** on a date, **Cancels on** a date, or **Payment failed**. It also shows **Next billing date**, or **Access until** if you have cancelled. * **Add more prompts** (brand plans) or **Add more credits** (agency plans): a slider to buy extra capacity on your current plan. * **Choose Your Plan**: the plan cards, with a **Brands** / **Agencies** switch and a **Monthly** / **Annual** switch on each card. * **Billing**: **Payment method** to update your card and **Invoices** to view and download past invoices. ## Start a plan **1. Open Billing & plan** Go to **Settings** > **Billing & plan**. **2. Pick a billing period** Use the **Monthly** / **Annual** switch on the plan card. Annual shows how much you save per year. **3. Click the plan's button** Click **Start 7-day free trial**, **Start with** plus the plan name, or **Subscribe**, whichever the card shows. You go to Stripe to pay. Stripe asks for your billing address and lets you enter a VAT or tax ID. For Enterprise, click **Book a call**. ## Upgrade or switch plans On a different plan's card, click **Switch to** plus the plan name. Stripe's billing page opens at the plan change and handles the price difference. ## Downgrade When you move to a smaller plan, the dashboard shows **Schedule Downgrade**. The new plan starts at the end of your billing period, and your current plan stays until then. Click **Schedule downgrade** to confirm. > [!WARNING] > > If you have more Active prompts than the new plan allows on the change date, tracking pauses until you archive the extra prompts. Archive them on **AI Visibility** > **Prompts** before the date to keep tracking. If you already have a downgrade scheduled and want a change to start today instead, the dashboard shows **Change plan now**. The new plan starts at once, replaces the scheduled change, and Stripe charges the difference for the rest of the billing period. ## Add more prompts or credits On **Billing & plan**, use **Add more prompts** (brand plans, **Extra prompts per day**) or **Add more credits** (agency plans, **Extra credits per month**). Move the slider, then confirm. A raise shows **Amount due now** and the new total, and you pay with **Confirm and pay**. Lowering or removing the add-on takes effect at the end of your billing period. ## Invoices and payment method Under **Billing**, click **Invoices** to view and download past invoices, or **Payment method** to update your card. Both open Stripe's secure billing page. If a payment fails, the page shows **Payment failed** and an **Update payment** button. ## Cancel your plan **1. Open your plan** Go to **Settings** > **Billing & plan**. On your current plan's card, click **Manage subscription**. **2. Cancel in Stripe** Stripe's billing page opens. Cancel your subscription there. **3. Check the end date** Back in WebGlazer, your plan shows **Cancels on** a date, and **Access until** that date. You keep access until then. Changed your mind? Click **Resume subscription** before the end date. To delete your account and data, email [support@webglazer.com](mailto:support@webglazer.com). ## Related topics - [Settings](/docs/account/settings.md) - [Agency accounts](/docs/setup/agencies.md) - [FAQ](/docs/faq.md) This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.